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Medical Office Specialist


Medical Office Specialist standing next to a shelf

Fast Facts

National annual wage range:
$22,930 to $62,230*
Tuition and fees:
$15,892 to $17,250
Program length:
36 weeks

Train to Become a Medical Office Specialist

Prepare for a medical office assistant or specialist career in as little as 9 months.

Medical office specialists bring order to healthcare settings and help guide patients through the care process. They are equipped with business-related skills rather than clinical expertise. Brightwood College’s Medical Office Specialist diploma/certificate program offers medical office assistant training that is designed to prepare you for administrative support roles in the healthcare field.

If you want to play a key role in helping a medical office run smoothly and efficiently, a career as a medical office assistant could be a good fit for you.

Career-Focused Medical Office Assistant Training

Through our Medical Office Specialist program, you could develop the skills the skills specific to the needs of local health care providers. Our classes are structured around interactive lessons and digital activities as well as hands-on lab training. This active teaching style can help you gain practical skills and a deeper understanding of medical office administration.

Through a blend of career-focused training, you have the opportunity to receive an in-depth education in medical office administration, including written and spoken communication, front office administration, medical transcription, and medical office operations.

Our medical office assistant courses include training in the following areas:

  • Computer data entry of patient information, patient files, and filing systems and records 
  • Insurance claim filing 
  • Billing and coding 
  • Transcription of communication from medical facilities

What you can learn in medical office classes?

In addition to courses in management, communications, and computer applications, you could receive training in healthcare administration, insurance theory, claims management and legal aspects of health care, including HIPAA, OSHA, and cultural diversity. Our medical office assistant training also covers medical emergencies, including preparation for CPR certification.

As part of the program, you will take an applied medical practice course that allows you to practice billing and coding through virtual health care simulations. This course prepares you to apply coding principles, use medical terminology, and work in medical software. It’s a hands-on learning experience that can help you gain job expertise.

Gain Real-World Experience as a Medical Office Assistant in an Externship

Prior to graduating from Brightwood College, you will be required to complete an externship at an approved healthcare facility. An externship is real work experience where you can participate in hands-on activities and learn through firsthand job experience.

You will work under the supervision of a health service professional in an approved medical setting. This is an opportunity for you to engage in meaningful administrative work and gain on-the-job training for a career as a medical office assistant, medical office specialist, medical administrative assistant, or related role.

Medical Office Specialist Certification

Becoming a certified Medical Office Assistant can demonstrate your knowledge and training to potential employers. Certification may not be required for employment, but as the competition for jobs increases, it may help you stand out from other candidates.

Successful completion of this program may prepare graduates to take a certification exam such as the following:

  • The three certifications offered by the National Health Career Association (NHA). Information regarding these certifications are available at Fees for the certification are the responsibility of the student:
    • Certified Medical Administrative Assistant
    • Electronic Health Record Specialist
    • Billing and Coding Specialist. 
  • Medical Administrative Specialist (MAS) examination sponsored by the American Medical Technologists (AMT). Visit for more information.

Certification and licensure examinations vary by location. Please see your campus' course catalog to determine which certification or licensure exam(s) may be available to you.

What Do Medical Office Specialists Do?

Medical office specialists coordinate administrative tasks and communicate with patients and staff. It is their responsibility to take care of the paperwork that medical offices generate every day. Office specialists help keep medical offices operating efficiently by managing schedules and day-to-day operations. They organize, compile and file patient data. It takes administrative and technical skills to perform their medical office duties.

Medical Office Specialist Job Responsibilities

Whether you seek employment in a doctor's office or a hospital, the duties of a medical office specialist focus on keeping the medical office running smoothly. Graduates of this program may perform the following administrative tasks:

  • Perform diagnostic and procedural coding
  • Bill insurance providers and patients
  • Collect and record payments
  • Maintain patient files and filing systems
  • File medical insurance claims
  • Perform medical records processing
  • Greet and assist patients
  • Schedule appointments
  • Transcribe medical communications
  • Adhere to HIPAA, OSHA, and cultural diversity policies
  • Bring order and structure to a busy office environment

Read more about medical office specialist duties.

Medical Office Specialist Job Opportunities

There are many different administrative support jobs in the medical field. As a graduate of our Medical Office Specialist program, you may pursue a number of entry-level positions in healthcare settings, including the following:

  • Medical office assistant/specialist
  • Medical administrative assistant
  • Hospital or physician’s office receptionist
  • Medical transcriptionist
  • Insurance specialist billing/collection specialist
  • Front office assistant manager
  • Insurance benefits assistant
  • Medical billing clerk
  • Medical office bookkeeper
  • Medical records clerk

How Much Do Medical Office Specialists Make?

According to the Bureau of Labor and Statistics, medical secretaries, which includes medical office specialists, medical office assistants, and medical administrative assistants, make an average of $33,040 per year.* Salary will vary depending on experience, location, and specific job duties.

Take the First Step

Fill out our information form to learn more about our medical office administration training. We can help you decide which medical program best matches your career goals.

The College makes no representation, promise or guarantee that completion of this program either assures passage of any certification examination or acceptance by any state board. Prospective and current students, as well as graduates, are responsible for researching and understanding all examination, registration or licensure requirements in any state in which they seek to become registered, licensed or employed. Brightwood College does not guarantee employment or career advancement.

* The median annual wage for secretaries and administrative assistants was $37,230 in May 2016. The median wage is the wage at which half the workers in an occupation earned more than that amount and half earned less. The lowest 10 percent earned less than $22,930, and the highest 10 percent earned more than $62,230. Source: Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook, 2016-17 Edition, Secretaries and Administrative Assistants, on the Internet at (visited September 08, 2017). National long-term projections and salary averages may not reflect local and/or short-term economic or job conditions and do not guarantee actual job growth or any particular salary.

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